Broadleaf™ Intimate Oil
Luxurious All-Natural Personal Lubricant
For adult use only | A luxurious, all-natural personal lubricant oil crafted with cold-pressed Australian hemp seed oil and camelina oil, designed to enhance pleasure, intimacy, and comfort.
- Safe for vaginal, anal, and external use
- Non-toxic, edible, and free from synthetic additives
- Moisturizing, nourishing, and omega-rich
? Product Highlights
- 100% natural | Non-comedogenic | Plant-based
- Enhances glide and sensation
- Skin-safe for sensitive areas
- Omega-3 & 6-rich for skin barrier support
- Subtle natural aroma
Crafted for comfort, connection, and closeness — Broadleaf™ Intimate Oil is a luxurious plant-based formula made from cold-pressed Australian hemp and camelina oils. Safe for sensitive skin and mucous membranes, this all-natural lubricant is perfect for intimacy, massage, or daily sensual skincare.
? Ingredients
- Hemp seed oil
- Camelina oil
- Essential oil of rose
? How to Use
Apply as needed to external or intimate areas. Safe with hands, mouths, and toys. Not latex-compatible (oil-based).
? Storage & Warnings
- Store below 30°C
- Use within 12 months of opening
- Warnings: External use only. Not compatible with latex. Perform a patch test before full use. As this is a kind of Health and safety product, change of mind should is not permitted
Business Name: E Hemp Store
ABN: 59660628320
Jurisdiction: Australia
1. Shipping Policy
1.1 Order Processing & Dispatch
Orders are processed and shipped from our facility in Sydney, Australia. We dispatch on Mondays and Thursdays (excluding public holidays).
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Orders placed after 10:00 AM AEST on dispatch days will be processed on the next scheduled day.
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You will receive a confirmation email with tracking details once your order is shipped.
For delivery updates or special requests, contact: support@ehempstore.com.au
1.2 Domestic Shipping (Australia)
We ship to all Australian states and territories. Shipping costs are calculated at checkout based on parcel weight, dimensions, and destination.
Standard Shipping Rates
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All other products: Calculated by weight and delivery zone
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Exclusions (not eligible for free or flat-rate shipping):
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Bulk buckwheat hulls
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Bulk hemp seed oil, flour, protein
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Fabric rolls
Estimated Delivery Times
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NSW, VIC, QLD: 2–4 business days
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WA, NT, SA, TAS: 4–10 business days
These are estimates only. We are not responsible for delays caused by couriers, weather, or peak periods.
2. Returns Policy
We want you to be satisfied with your purchase. We comply fully with the Australian Consumer Law (ACL) and offer returns for:
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Change of mind (under certain conditions)
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Faulty, damaged, or misrepresented products
2.1 Sale & Clearance Items
Products marked as sale, promotion, or clearance are final sale for change-of-mind purposes.
However, if a sale item is faulty, you are still entitled to a remedy under the ACL, including repair, replacement, or refund.
3. Faulty or Damaged Goods
We perform quality checks before dispatch. If your item is:
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Faulty
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Significantly different from the description
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Unsafe or not fit for purpose
You are entitled to a repair, replacement, or refund, depending on the issue.
How to Report a Fault
Email: support@ehempstore.com.au within 7 days of delivery.
Include:
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Your name and order number
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A clear description of the issue
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Photographs showing the fault
4. Damaged Items in Transit
If your product is damaged during delivery:
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We will initiate a courier investigation, which may take 5–14 business days
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We will keep you updated
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Remedies (refund or replacement) will be issued after the courier confirms the damage
Note for ACSU Members:
Under ACL, the seller is responsible for goods until delivered — so if your parcel is lost or damaged, you’re entitled to a fair resolution from the seller, not the courier.
5. Refunds and Processing Time
If your return is approved:
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Refunds will be issued to the original payment method (e.g., credit card, PayPal, Afterpay)
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Please allow 3–5 business days for the funds to appear, depending on your bank
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We will notify you once the refund is processed
Delays? Check with your financial institution. If it hasn’t appeared after 7 business days, contact us.
6. Your Rights Under Australian Consumer Law
Nothing in this policy affects your statutory rights.
Under the Australian Consumer Law, you are entitled to:
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Refunds, repairs, or replacements for faulty goods
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Products that match their description and are fit for purpose
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Consumer guarantees that cannot be waived, even during sales
For more information, visit: www.consumerlaw.gov.au
7. Contact Us
For questions or return requests, contact:
E Hemp Store
Email: support@ehempstore.com.au
Website: www.ehempstore.com.au