Superior Absorbent Hemp Material for Birds & Small Animals
Natural Comfort & Sustainability for Your Pets
Why Choose Hemp Material?
Vital Habitat’s premium hemp mats offer an all-natural, eco-friendly, and highly absorbent bedding solution for a variety of small animals. Designed with superior odor control, moisture absorption, and animal comfort, our hemp mats provide a healthier and more sustainable habitat for your pets.
Suitable for Various Small Animals
- Chickens & Poultry – Ideal for nesting boxes, brooder bedding, and coop floors.
- Rabbits & Guinea Pigs – Comfortable and absorbent matting for hutches and cages.
- Reptiles – Excellent for maintaining a moisture-balanced environment in terrariums.
- Rodents (Mice, Rats, Hamsters, Gerbils) – Soft and insulating for burrowing and nesting behaviors.
Key Benefits
1. Superior Absorbency
- Hemp fiber absorbs up to 5 times its weight in moisture, keeping enclosures dry and comfortable.
- Reduces the need for frequent bedding changes, saving time and money.
2. Odor Control
- Naturally traps ammonia and odors, ensuring a fresher, cleaner habitat.
- Minimizes bacterial buildup, promoting a healthier pet environment.
3. Hypoallergenic & Dust-Free
- Processed to remove dust and fine particles, reducing respiratory issues for both pets and owners.
- Ideal for pets prone to allergies or sensitivities.
4. Eco-Friendly & Sustainable
- 100% biodegradable and compostable.
- Made from renewable hemp crops that improve soil health and contribute to sustainable farming.
5. Soft & Comfortable
- Provides natural warmth and cushioning, ideal for nesting and burrowing.
- Encourages natural behaviors in rabbits, guinea pigs, reptiles, chickens, and other small animals.
How to Use Vital Habitat Hemp Mats
1. Preparation:
- Ensure the habitat or enclosure is clean and dry before placing the hemp mat.
- Cut or layer mats as needed to fit the space.
2. Application:
- Place a hemp mat on the base of the enclosure or nesting area.
- For extra softness, layer with hemp bedding material for specific pet preferences.
3. Maintenance:
- Spot clean daily by removing soiled areas.
- Replace every 7-14 days, depending on pet size and usage.
- Used mats can be composted or disposed of as biodegradable waste.
Why Vital Habitat?
- 100% Australian Company – Proudly supporting sustainable farming.
- No Chemicals or Additives – Pure, natural hemp fibers with no synthetic treatments.
- Trusted by Farmers & Pet Owners – Designed for both household pets and commercial use.
Join the Movement for Natural Animal Care!
Vital Habitat is committed to sustainable pet care solutions. Make the switch to hemp bedding today and give your pets the natural comfort they deserve!
Business Name: E Hemp Store
ABN: 59660628320
Jurisdiction: Australia
1. Shipping Policy
1.1 Order Processing & Dispatch
Orders are processed and shipped from our facility in Sydney, Australia. We dispatch on Mondays and Thursdays (excluding public holidays).
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Orders placed after 10:00 AM AEST on dispatch days will be processed on the next scheduled day.
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You will receive a confirmation email with tracking details once your order is shipped.
For delivery updates or special requests, contact: support@ehempstore.com.au
1.2 Domestic Shipping (Australia)
We ship to all Australian states and territories. Shipping costs are calculated at checkout based on parcel weight, dimensions, and destination.
Standard Shipping Rates
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All other products: Calculated by weight and delivery zone
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Exclusions (not eligible for free or flat-rate shipping):
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Bulk buckwheat hulls
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Bulk hemp seed oil, flour, protein
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Fabric rolls
Estimated Delivery Times
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NSW, VIC, QLD: 2–4 business days
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WA, NT, SA, TAS: 4–10 business days
These are estimates only. We are not responsible for delays caused by couriers, weather, or peak periods.
2. Returns Policy
We want you to be satisfied with your purchase. We comply fully with the Australian Consumer Law (ACL) and offer returns for:
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Change of mind (under certain conditions)
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Faulty, damaged, or misrepresented products
2.1 Sale & Clearance Items
Products marked as sale, promotion, or clearance are final sale for change-of-mind purposes.
However, if a sale item is faulty, you are still entitled to a remedy under the ACL, including repair, replacement, or refund.
3. Faulty or Damaged Goods
We perform quality checks before dispatch. If your item is:
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Faulty
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Significantly different from the description
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Unsafe or not fit for purpose
You are entitled to a repair, replacement, or refund, depending on the issue.
How to Report a Fault
Email: support@ehempstore.com.au within 7 days of delivery.
Include:
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Your name and order number
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A clear description of the issue
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Photographs showing the fault
4. Damaged Items in Transit
If your product is damaged during delivery:
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We will initiate a courier investigation, which may take 5–14 business days
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We will keep you updated
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Remedies (refund or replacement) will be issued after the courier confirms the damage
Note for ACSU Members:
Under ACL, the seller is responsible for goods until delivered — so if your parcel is lost or damaged, you’re entitled to a fair resolution from the seller, not the courier.
5. Refunds and Processing Time
If your return is approved:
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Refunds will be issued to the original payment method (e.g., credit card, PayPal, Afterpay)
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Please allow 3–5 business days for the funds to appear, depending on your bank
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We will notify you once the refund is processed
Delays? Check with your financial institution. If it hasn’t appeared after 7 business days, contact us.
6. Your Rights Under Australian Consumer Law
Nothing in this policy affects your statutory rights.
Under the Australian Consumer Law, you are entitled to:
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Refunds, repairs, or replacements for faulty goods
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Products that match their description and are fit for purpose
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Consumer guarantees that cannot be waived, even during sales
For more information, visit: www.consumerlaw.gov.au
7. Contact Us
For questions or return requests, contact:
E Hemp Store
Email: support@ehempstore.com.au
Website: www.ehempstore.com.au