Sisal Rope Natural Jute Hemp Manila Twine Cord 5mm*100m
Sisal Rope Natural Jute Hemp Manila Twine Cord 5mm*100m
Crafted from natural materials, these ropes are environmentally friendly, coloured in either brown or light brown hues, making them versatile for various applications. They can be transformed into decorative crafts for home décor or utilized as sturdy ropes for boating, gardening, or decking purposes. Beyond artistic endeavors, jute rope serves as a multipurpose option around the house or garden.
Suitable for an array of tasks including gardening, decking, climbing, swings, handrails, banister rope, decorative rope work, supporting plants, and even cat scratching posts, these ropes offer versatile functionality. Comprising 100% natural jute, they embody an authentic eco-conscious choice.
Estimated delivery:
- NSW, VIC, QLD: 2–4 business days
- WA, NT, SA, TAS: 4–10 business days
Free Shipping & Returns: On orders above $79
Crafted from natural materials, these ropes are environmentally friendly, coloured in either brown or light brown hues, making them versatile for various applications. They can be transformed into decorative crafts for home décor or utilized as sturdy ropes for boating, gardening, or decking purposes. Beyond artistic endeavors, jute rope serves as a multipurpose option around the house or garden.
Suitable for an array of tasks including gardening, decking, climbing, swings, handrails, banister rope, decorative rope work, supporting plants, and even cat scratching posts, these ropes offer versatile functionality. Comprising 100% natural jute, they embody an authentic eco-conscious choice.
With a supple texture compared to synthetic non-natural ropes, these jute ropes offer a softer, more tactile experience, enhancing their appeal for various applications.
Specifications:
- Both ends of the rope are open raw cut edge, without knotted or whipped
- Size: 5mm*100m
Attributes:
- Size: 5mm x 100m
Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
Business Name: E Hemp Store
ABN: 59660628320
Jurisdiction: Australia
1. Shipping Policy
1.1 Order Processing & Dispatch
Orders are processed and shipped from our facility in Sydney, Australia. We dispatch on Mondays and Thursdays (excluding public holidays).
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Orders placed after 10:00 AM AEST on dispatch days will be processed on the next scheduled day.
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You will receive a confirmation email with tracking details once your order is shipped.
For delivery updates or special requests, contact: support@ehempstore.com.au
1.2 Domestic Shipping (Australia)
We ship to all Australian states and territories. Shipping costs are calculated at checkout based on parcel weight, dimensions, and destination.
Standard Shipping Rates
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All other products: Calculated by weight and delivery zone
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Exclusions (not eligible for free or flat-rate shipping):
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Bulk buckwheat hulls
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Bulk hemp seed oil, flour, protein
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Fabric rolls
Estimated Delivery Times
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NSW, VIC, QLD: 2–4 business days
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WA, NT, SA, TAS: 4–10 business days
These are estimates only. We are not responsible for delays caused by couriers, weather, or peak periods.
2. Returns Policy
We want you to be satisfied with your purchase. We comply fully with the Australian Consumer Law (ACL) and offer returns for:
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Change of mind (under certain conditions)
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Faulty, damaged, or misrepresented products
2.1 Sale & Clearance Items
Products marked as sale, promotion, or clearance are final sale for change-of-mind purposes.
However, if a sale item is faulty, you are still entitled to a remedy under the ACL, including repair, replacement, or refund.
3. Faulty or Damaged Goods
We perform quality checks before dispatch. If your item is:
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Faulty
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Significantly different from the description
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Unsafe or not fit for purpose
You are entitled to a repair, replacement, or refund, depending on the issue.
How to Report a Fault
Email: support@ehempstore.com.au within 7 days of delivery.
Include:
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Your name and order number
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A clear description of the issue
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Photographs showing the fault
4. Damaged Items in Transit
If your product is damaged during delivery:
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We will initiate a courier investigation, which may take 5–14 business days
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We will keep you updated
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Remedies (refund or replacement) will be issued after the courier confirms the damage
Note for ACSU Members:
Under ACL, the seller is responsible for goods until delivered — so if your parcel is lost or damaged, you’re entitled to a fair resolution from the seller, not the courier.
5. Refunds and Processing Time
If your return is approved:
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Refunds will be issued to the original payment method (e.g., credit card, PayPal, Afterpay)
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Please allow 3–5 business days for the funds to appear, depending on your bank
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We will notify you once the refund is processed
Delays? Check with your financial institution. If it hasn’t appeared after 7 business days, contact us.
6. Your Rights Under Australian Consumer Law
Nothing in this policy affects your statutory rights.
Under the Australian Consumer Law, you are entitled to:
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Refunds, repairs, or replacements for faulty goods
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Products that match their description and are fit for purpose
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Consumer guarantees that cannot be waived, even during sales
For more information, visit: www.consumerlaw.gov.au
7. Contact Us
For questions or return requests, contact:
E Hemp Store
Email: support@ehempstore.com.au
Website: www.ehempstore.com.au