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Vital Equine | Hemp & Lemon Myrtle balm 120g

Vital Equine | Hemp & Lemon Myrtle balm 120g

Regular price $69.50
Sale price $69.50 Regular price
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Queensland Scratch – Equine Hemp Balm for Horses

Queensland Scratch – Equine Hemp Balm for Horses

(With Australian Lemon Myrtle + Turmeric)

Support your horse’s skin the natural way.

Formulated with Australian-grown hemp seed oil, beeswax, lemon myrtle, turmeric, and essential oils, Queensland Scratch is a gentle, plant-based balm crafted to care for sensitive, dry, or insect-prone equine skin.

Estimated delivery:

  • NSW, VIC, QLD: 2–4 business days
  • WA, NT, SA, TAS: 4–10 business days

Free Shipping & Returns: On orders above $79

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Queensland Scratch – Equine Hemp Balm for Horses

Queensland Scratch – Equine Hemp Balm for Horses

(With Australian Lemon Myrtle + Turmeric)

Support your horse’s skin the natural way.

Formulated with Australian-grown hemp seed oil, beeswax, lemon myrtle, turmeric, and essential oils, Queensland Scratch is a gentle, plant-based balm crafted to care for sensitive, dry, or insect-prone equine skin.

Ideal for horses living in humid or tropical conditions, this naturally aromatic balm provides a clean, comfortable layer of support to keep your horse’s skin feeling soothed, moisturised, and protected throughout the day.

✅ Key Features

  • Made for Australian Horses: Designed with humid climates in mind, including Queensland’s midge-prone regions.
  • Natural Botanical Ingredients: Blended with hemp seed oil, coconut oil, and beeswax for a non-greasy, nourishing finish.
  • Essential Oil Protection: Includes citronella, peppermint, and eucalyptus oils known for their fresh scent and protective qualities.
  • Supports Skin Comfort: Crafted for use on dry, flaky, irritated, or insect-prone areas.
  • Lemon Myrtle + Turmeric: Native Australian lemon myrtle adds a clean, uplifting scent, while turmeric enriches the balm with antioxidant support.

? Ingredients

  • Hemp Seed Oil – Rich in plant omegas and vitamin E
  • Beeswax – Helps create a natural, breathable barrier
  • Coconut Oil – Conditions and softens dry skin
  • Citronella, Eucalyptus & Peppermint Oils – Naturally fragrant oils known to deter insects
  • Tea Tree Oil – Supports clean skin with antibacterial properties
  • Apple Cider Vinegar – Balances skin surface
  • Limonene – A plant-derived compound found in citrus oils
  • Turmeric & Lemon Myrtle Oils – Known for their cleansing and refreshing properties

? How to Use

  • Apply a small amount directly to clean, dry skin on affected or exposed areas (such as legs, underbelly, ears, or shoulders).
  • Use before turnout, in humid weather, or when midges and flies are active.
  • Reapply as needed to support skin comfort and maintain protection.

? Why Choose Queensland Scratch?

  • Made in Australia from locally sourced ingredients
  • Free from synthetic chemicals, parabens, and artificial fragrances
  • No greasy residue – absorbs easily for a smooth, clean coat
  • Sustainable & cruelty-free

⚠️ Regulatory Disclaimer

This product is not registered as a veterinary chemical product under the Agvet Code. It is supplied for general skin conditioning purposes only and should be used under veterinary guidance if symptoms persist. No therapeutic claims are made.

? Product Format

  • 100g resealable balm jar
  • Store in a cool, dry place out of direct sunlight

Business Name: E Hemp Store 
ABN: 59660628320 
Jurisdiction: Australia 

 

1. Shipping Policy 

1.1 Order Processing & Dispatch 

Orders are processed and shipped from our facility in Sydney, Australia. We dispatch on Mondays and Thursdays (excluding public holidays). 

  • Orders placed after 10:00 AM AEST on dispatch days will be processed on the next scheduled day. 

  • You will receive a confirmation email with tracking details once your order is shipped. 

For delivery updates or special requests, contact: support@ehempstore.com.au 

 

1.2 Domestic Shipping (Australia) 

We ship to all Australian states and territories. Shipping costs are calculated at checkout based on parcel weight, dimensions, and destination. 

Standard Shipping Rates 

  • All other products: Calculated by weight and delivery zone 

  • Exclusions (not eligible for free or flat-rate shipping): 

  • Bulk buckwheat hulls 

  • Bulk hemp seed oil, flour, protein 

  • Fabric rolls 

Estimated Delivery Times 

  • NSW, VIC, QLD: 2–4 business days 

  • WA, NT, SA, TAS: 4–10 business days 

These are estimates only. We are not responsible for delays caused by couriers, weather, or peak periods. 

 

 

2. Returns Policy 

We want you to be satisfied with your purchase. We comply fully with the Australian Consumer Law (ACL) and offer returns for: 

  • Change of mind (under certain conditions) 

  • Faulty, damaged, or misrepresented products 

2.1 Sale & Clearance Items 

Products marked as sale, promotion, or clearance are final sale for change-of-mind purposes. 

However, if a sale item is faulty, you are still entitled to a remedy under the ACL, including repair, replacement, or refund. 

 

3. Faulty or Damaged Goods 

We perform quality checks before dispatch. If your item is: 

  • Faulty 

  • Significantly different from the description 

  • Unsafe or not fit for purpose 

You are entitled to a repair, replacement, or refund, depending on the issue. 

How to Report a Fault 
Email: support@ehempstore.com.au within 7 days of delivery. 
Include: 

  • Your name and order number 

  • A clear description of the issue 

  • Photographs showing the fault 

 

4. Damaged Items in Transit 

If your product is damaged during delivery: 

  • We will initiate a courier investigation, which may take 5–14 business days 

  • We will keep you updated 

  • Remedies (refund or replacement) will be issued after the courier confirms the damage 

Note for ACSU Members: 
Under ACL, the seller is responsible for goods until delivered — so if your parcel is lost or damaged, you’re entitled to a fair resolution from the seller, not the courier. 

 

5. Refunds and Processing Time 

If your return is approved: 

  • Refunds will be issued to the original payment method (e.g., credit card, PayPal, Afterpay) 

  • Please allow 3–5 business days for the funds to appear, depending on your bank 

  • We will notify you once the refund is processed 

Delays? Check with your financial institution. If it hasn’t appeared after 7 business days, contact us. 

 

6. Your Rights Under Australian Consumer Law 

Nothing in this policy affects your statutory rights. 

Under the Australian Consumer Law, you are entitled to: 

  • Refunds, repairs, or replacements for faulty goods 

  • Products that match their description and are fit for purpose 

  • Consumer guarantees that cannot be waived, even during sales 

For more information, visit: www.consumerlaw.gov.au 

 

7. Contact Us 

For questions or return requests, contact: 

E Hemp Store 
Email: support@ehempstore.com.au 
Website: www.ehempstore.com.au 

 

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