Vital Equine | Hemp Starter Pack | Turmeric + Hemp Oil & Lemon Myrtle Balm
Vital Equine | Hemp Starter Pack | Turmeric + Hemp Oil & Lemon Myrtle Balm
Vital Equine™ Hemp Starter Pack
Daily Plant-Based Support for Healthy Joints, Skin & Recovery
Kickstart your horse’s wellness routine with the Vital Equine™ Hemp Starter Pack – a curated trio of our most popular natural care products. Designed for owners looking to support skin health, joint mobility, and everyday recovery using clean, plant-based ingredients, this pack offers a simple yet powerful introduction to the benefits of hemp in animal care.
Estimated delivery:
- NSW, VIC, QLD: 2–4 business days
- WA, NT, SA, TAS: 4–10 business days
Free Shipping & Returns: On orders above $79
Vital Equine™ Hemp Starter Pack
Daily Plant-Based Support for Healthy Joints, Skin & Recovery
Kickstart your horse’s wellness routine with the Vital Equine™ Hemp Starter Pack – a curated trio of our most popular natural care products. Designed for owners looking to support skin health, joint mobility, and everyday recovery using clean, plant-based ingredients, this pack offers a simple yet powerful introduction to the benefits of hemp in animal care.
This value bundle includes:
- 500ml Hemp Seed Oil – Nutritionally rich cold-pressed oil to support skin, coat, digestion, and mood.
- 500ml Turmeric + Hemp Oil – With black pepper for enhanced absorption, traditionally used to support mobility and comfort.
- 120ml Hemp & Lemon Myrtle Balm – A nourishing, topical grooming aid to maintain skin integrity and protect against dryness or irritation.
✅ Key Features & Benefits
- All-In-One Value Pack: Everything you need to begin a natural, daily wellness routine for your horse.
- Daily Omega Support: Hemp oil delivers an ideal balance of Omega 3, 6 & 9 fatty acids for healthy skin, joints, and digestion.
- Mobility & Comfort Formula: Turmeric + Black Pepper combination supports joint comfort and antioxidant protection.
- Topical Skin Nourishment: Balm soothes and protects skin using botanical extracts like hemp, lemon myrtle, and coconut oil.
- Naturally Derived & Australian Made: Clean ingredients, no synthetic fillers, cold-pressed, and locally sourced.
? What’s Inside
- Hemp Seed Oil (500ml): Cold-pressed, nutrient-rich and ideal for daily supplementation.
- Turmeric + Hemp Oil (500ml): Enhanced with black pepper for better bioavailability.
- Hemp & Lemon Myrtle Balm (120ml): Made with coconut oil, beeswax, and essential oils – a gentle, natural skin support.
? How to Use
- Hemp Oils: Add directly to feed once daily. Start with 20ml and adjust based on your horse’s size and needs.
- Lemon Myrtle Balm: Apply topically to dry or irritated areas. Gently massage into clean skin. Use as part of a grooming or hoof care routine.
? Pack Contents
- 1 x 500ml Hemp Seed Oil
- 1 x 500ml Hemp + Turmeric + Black Pepper Oil
- 1 x 120ml Hemp & Lemon Myrtle Balm
⚠️ Disclaimer
This product is not a veterinary medicine and is not intended to diagnose, treat, cure, or prevent any disease. It is a non-therapeutic grooming and dietary support aid only. Not registered with the Australian Pesticides and Veterinary Medicines Authority (APVMA). No therapeutic claims are made. Always consult your veterinarian for advice on your animal’s health or medical conditions.
Business Name: E Hemp Store
ABN: 59660628320
Jurisdiction: Australia
1. Shipping Policy
1.1 Order Processing & Dispatch
Orders are processed and shipped from our facility in Sydney, Australia. We dispatch on Mondays and Thursdays (excluding public holidays).
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Orders placed after 10:00 AM AEST on dispatch days will be processed on the next scheduled day.
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You will receive a confirmation email with tracking details once your order is shipped.
For delivery updates or special requests, contact: support@ehempstore.com.au
1.2 Domestic Shipping (Australia)
We ship to all Australian states and territories. Shipping costs are calculated at checkout based on parcel weight, dimensions, and destination.
Standard Shipping Rates
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All other products: Calculated by weight and delivery zone
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Exclusions (not eligible for free or flat-rate shipping):
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Bulk buckwheat hulls
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Bulk hemp seed oil, flour, protein
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Fabric rolls
Estimated Delivery Times
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NSW, VIC, QLD: 2–4 business days
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WA, NT, SA, TAS: 4–10 business days
These are estimates only. We are not responsible for delays caused by couriers, weather, or peak periods.
2. Returns Policy
We want you to be satisfied with your purchase. We comply fully with the Australian Consumer Law (ACL) and offer returns for:
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Change of mind (under certain conditions)
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Faulty, damaged, or misrepresented products
2.1 Sale & Clearance Items
Products marked as sale, promotion, or clearance are final sale for change-of-mind purposes.
However, if a sale item is faulty, you are still entitled to a remedy under the ACL, including repair, replacement, or refund.
3. Faulty or Damaged Goods
We perform quality checks before dispatch. If your item is:
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Faulty
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Significantly different from the description
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Unsafe or not fit for purpose
You are entitled to a repair, replacement, or refund, depending on the issue.
How to Report a Fault
Email: support@ehempstore.com.au within 7 days of delivery.
Include:
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Your name and order number
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A clear description of the issue
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Photographs showing the fault
4. Damaged Items in Transit
If your product is damaged during delivery:
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We will initiate a courier investigation, which may take 5–14 business days
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We will keep you updated
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Remedies (refund or replacement) will be issued after the courier confirms the damage
Note for ACSU Members:
Under ACL, the seller is responsible for goods until delivered — so if your parcel is lost or damaged, you’re entitled to a fair resolution from the seller, not the courier.
5. Refunds and Processing Time
If your return is approved:
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Refunds will be issued to the original payment method (e.g., credit card, PayPal, Afterpay)
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Please allow 3–5 business days for the funds to appear, depending on your bank
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We will notify you once the refund is processed
Delays? Check with your financial institution. If it hasn’t appeared after 7 business days, contact us.
6. Your Rights Under Australian Consumer Law
Nothing in this policy affects your statutory rights.
Under the Australian Consumer Law, you are entitled to:
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Refunds, repairs, or replacements for faulty goods
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Products that match their description and are fit for purpose
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Consumer guarantees that cannot be waived, even during sales
For more information, visit: www.consumerlaw.gov.au
7. Contact Us
For questions or return requests, contact:
E Hemp Store
Email: support@ehempstore.com.au
Website: www.ehempstore.com.au